Last updated: September 22, 2026
These Terms & Conditions (“Terms”) govern your use of kcts.biz and your communications with K. C. Technology Solutions (“KCTS,” “we,” “us,” or “our”). By accessing this website, submitting information through it, or opting to receive communications from KCTS, you agree to these Terms.
What These Terms Cover
- Use of the KCTS website and its content
- Project-review, estimate, consultation, and service requests
- Telephone, email, and text-message communications
- The relationship between website information and signed KCTS agreements
- Important limitations concerning emergencies, estimates, and third-party services
These Terms do not replace a proposal, statement of work, service agreement, purchase order, warranty, or other written agreement executed by KCTS and a customer. If a signed agreement conflicts with these Terms concerning a specific project or service, the signed agreement controls for that matter.
1. Website Use and Acceptance
You may use this website only for lawful business and informational purposes. If you do not agree to these Terms, you should not use the website or submit information through it.
You represent that you are legally capable of agreeing to these Terms. If you use the website on behalf of a business, property, organization, or other entity, you represent that you are authorized to act on its behalf.
2. KCTS Services and Website Information
KCTS provides commercial electrical, infrastructure, data, telecommunications, technology, and related services. Information presented on this website describes general capabilities and is provided for informational purposes.
Website content does not constitute:
- A guaranteed scope of work
- A binding estimate or proposal
- Engineering, architectural, legal, financial, or regulatory advice
- A promise that a particular service, product, schedule, technician, or result is available
- A substitute for an inspection, site visit, discovery process, or written agreement
Actual project requirements may depend on site conditions, existing systems, drawings, code requirements, customer decisions, third-party coordination, product availability, and other factors that cannot be determined from a website inquiry alone.
3. Project Reviews, Estimates, and Service Requests
Submitting a project-review, estimate, consultation, contact, or service-request form does not create a contract and does not obligate KCTS to accept, schedule, or perform work.
A binding commitment exists only when authorized parties enter into an applicable written agreement or approve work through another method expressly accepted by KCTS.
Preliminary discussions, website responses, planning ranges, and budgetary estimates may change after further investigation, site verification, design development, supplier confirmation, or scope clarification.
You are responsible for providing information that is accurate, complete, and reasonably current. KCTS is not responsible for conclusions, estimates, delays, or additional costs resulting from incomplete, inaccurate, or withheld information.
4. Emergency and Time-Sensitive Requests
Website forms, emails, voicemail, and text messages are not guaranteed to be monitored continuously and should not be relied upon as the sole means of reporting an immediate threat to life, safety, property, or essential operations.
For fires, electrical hazards, medical emergencies, suspected gas leaks, criminal activity, or other immediate dangers, contact 911, the appropriate utility, building management, or the applicable emergency authority before contacting KCTS.
Contacting KCTS does not guarantee immediate availability, dispatch, response time, or service acceptance. Emergency and after-hours services may be subject to availability, customer authorization, separate pricing, and additional terms.
5. Telephone and Email Communications
By providing a telephone number or email address, you authorize KCTS to use that information to respond to your inquiry and communicate regarding requested or existing projects, services, appointments, support matters, and business administration.
You are responsible for providing accurate contact information and for informing KCTS if that information changes.
Email and internet communications may not always be secure, uninterrupted, or error-free. Do not transmit passwords, payment-card information, access credentials, protected health information, or other highly sensitive information through a general website form or ordinary email unless KCTS directs you to an appropriate method.
6. Text Messaging Terms
KCTS may offer conversational and informational text messaging for customers, prospective customers, vendors, and other business contacts who provide appropriate consent.
Types of Messages
Text messages may include:
- Responses to project or service inquiries
- Appointment confirmations and reminders
- Scheduling and technician-arrival information
- Project coordination
- Service-status updates
- Requested technical or support information
- Administrative communications concerning KCTS services
KCTS will not use consent to conversational or informational messages as consent for unrelated promotional campaigns. Any marketing or promotional messaging requiring separate consent will be addressed separately.
Consent
Consent to receive text messages is optional and is not a condition of purchasing goods or services from KCTS.
By opting in, you confirm that:
- You are the subscriber or customary user of the telephone number provided
- You are authorized to consent to text messages at that number
- KCTS may send messages related to the purposes described at the time of consent
- Electronic records may be used to document your consent and messaging preferences
Message Frequency and Charges
Message frequency varies based on the nature of your inquiry, project, appointment, or service relationship.
Message and data rates may apply according to your wireless plan. KCTS does not charge a separate fee to receive its text messages, but your wireless carrier may impose charges.
Wireless carriers are not liable for delayed or undelivered messages.
Opting Out
You may stop receiving text messages from KCTS at any time by replying STOP to a KCTS message.
After an opt-out request is processed, you may receive a confirmation message. KCTS will not send additional text messages from the applicable number unless you subsequently provide consent or send a recognized opt-in request such as START.
You may also communicate an opt-out request to KCTS by telephone or email. Requests received outside the messaging system may require reasonable time to identify and update the applicable records.
Help
Reply HELP for assistance, call KCTS at (832) 283-0815, or email info@kcts.biz.
Privacy and Mobile Information
KCTS does not sell mobile information. KCTS does not share mobile opt-in information or text-message consent with third parties or affiliates for their marketing or promotional purposes.
Information concerning KCTS privacy practices is available in our Privacy Policy.
7. Intellectual Property
Unless otherwise indicated, the website and its original content—including text, graphics, designs, icons, photographs, videos, documents, branding, and layout—are owned by or licensed to KCTS and are protected by applicable intellectual-property laws.
You may view, download, or print website material for legitimate personal or internal business evaluation of KCTS services. You may not, without prior written permission:
- Republish substantial website content
- Remove copyright, trademark, or ownership notices
- Present KCTS content as your own
- Sell, license, or commercially exploit website materials
- Use KCTS branding in a manner that suggests an unauthorized affiliation or endorsement
- Copy website content to create competing materials or services
“KCTS,” associated logos, and related brand elements may be trademarks or service marks of KCTS or their respective owners.
8. Acceptable Use
You may not use the website to:
- Violate applicable law or another person’s rights
- Submit false, misleading, fraudulent, or unlawful information
- Attempt to gain unauthorized access to the website, accounts, systems, or data
- Introduce malware, harmful code, or disruptive technology
- Interfere with website availability, performance, or security
- Scrape, harvest, or systematically extract information without authorization
- Impersonate another person or misrepresent your authority
- Transmit unsolicited advertising, abusive content, or unlawful communications
KCTS may restrict access, reject submissions, or take other appropriate action when it reasonably believes the website is being misused.
9. Third-Party Websites, Products, and Services
The website may reference or link to third-party websites, manufacturers, platforms, products, or services. These references are provided for convenience or information and do not necessarily constitute an endorsement.
KCTS does not control and is not responsible for third-party content, availability, security, terms, privacy practices, pricing, or performance.
Product names, company names, and trademarks belonging to third parties remain the property of their respective owners.
10. Website Availability and Accuracy
KCTS seeks to maintain useful and accurate website information but does not guarantee that all content will always be complete, current, error-free, uninterrupted, or suitable for every purpose.
Services, descriptions, photographs, availability, and website features may change without notice. Website content may contain typographical, technical, or other errors.
KCTS may modify, suspend, restrict, or discontinue any portion of the website when reasonably necessary.
11. Disclaimer of Website Warranties
To the fullest extent permitted by law, the website and its content are provided on an “as is” and “as available” basis.
KCTS disclaims warranties concerning the website itself, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, and security.
This website disclaimer does not eliminate any express warranty or obligation contained in a separately executed KCTS agreement.
12. Limitation of Liability
To the fullest extent permitted by law, KCTS will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising solely from use of—or inability to use—the website, including loss of data, revenue, profits, business opportunity, or goodwill.
Nothing in these Terms excludes liability that cannot legally be excluded or limited.
Project-related responsibilities, remedies, warranties, and limitations are governed by the applicable proposal, service agreement, statement of work, or other written agreement—not solely by these website Terms.
13. Privacy
Your use of the website and submission of information are also subject to the KCTS Privacy Policy.
The Privacy Policy explains how KCTS collects, uses, discloses, retains, and protects information.
14. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.
Any dispute specifically concerning use of this website will be addressed in an appropriate court with jurisdiction, unless an applicable written agreement provides another dispute-resolution process.
15. Changes to These Terms
KCTS may update these Terms to reflect changes in its website, communications, services, business practices, or legal obligations.
The “Last updated” date will identify the most recent revision. Continued use of the website after revised Terms become effective constitutes acceptance of the revised Terms.
Material changes to text-messaging terms may require renewed consent where applicable.
16. Severability and Waiver
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.
A failure by KCTS to enforce a provision does not waive its right to enforce that provision or another provision later.
17. Contact KCTS
Questions concerning these Terms may be directed to:
K. C. Technology Solutions
Email: info@kcts.biz
Phone: (832) 283-0815
